AI You Can Be Sure

AI You Can Be Sure blog is the go-to resource for specialty insurance professionals navigating AI automation and digital transformation.

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AI_Agents

A 2025-proof guide to integrating AI agents into enterprise digital workflows, balancing security, people, and ROI.

Integrating AI Agents into Enterprise Workflows: Best Practices for 2025

Chris Illum

A 2025-proof guide to integrating AI agents into enterprise digital workflows, balancing security, people, and ROI.

Designing secure, scalable agentic architectures across business units

The rapid introduction of agentic AI platforms is prompting enterprises to rethink not just their technology stack but also the way they unify business and IT. According to the UiPath Best Practices for 2025, building enterprise-grade AI agents requires leaders to design for failure safety as well as speed and to thoughtfully orchestrate agents within larger automated workflows (UiPath).  

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why FNOL matters

FNOL Automation: From Hours to Minutes

Chris Illum

How FNOL automation cuts cycle times, lifts CX, and reduces cost.

Claims leaders feel the pain of fragmented First Notice of Loss (FNOL): long phone calls, duplicate data entry, unclear status updates, and frustrated policyholders. Automating FNOL attacks the delay at its source by standardizing intake, validating coverage in real time, and routing the right claim to the right handler at the first touch. The outcome is measurable—fewer handoffs, lower leakage, and faster cycle times that directly influence retention.

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