AI You Can Be Sure

Explore common integration pitfalls, organizational blockers, and proven solutions for effective AI agent adoption in enterprise tech stacks.

A pragmatic playbook for integrating AI agents with zero downtime and measurable ROI.

How to automate marine cargo claims documents to speed settlements and cut risk. Marine cargo claims are documentation‑heavy and delay‑prone: bills of lading, packing lists, invoices, certificates of origin, surveyor reports, and correspondence stack up quickly across shippers, ports, and logistics partners. 

A step-by-step playbook to harmonize EU AI Act, ISO 42001, and NIST AI RMF without slowing innovation. AI adoption has outpaced many governance programs, and 2025 forces a reset. The EU AI Act enters its phased enforcement window, ISO/IEC 42001 formalizes management systems for AI, and organizations increasingly adopt the NIST AI RMF for risk-based controls.

A CFO-ready framework to target, test, and scale AI personalization profitably. Personalization works—but only in the right places, at the right depth, and with the right measurement. Many programs underperform not because the technology lacks power, but because teams chase breadth over impact. 

A 2025-proof guide to integrating AI agents into enterprise digital workflows, balancing security, people, and ROI.

Designing secure, scalable agentic architectures across business units

The rapid introduction of agentic AI platforms is prompting enterprises to rethink not just their technology stack but also the way they unify business and IT. According to the UiPath Best Practices for 2025, building enterprise-grade AI agents requires leaders to design for failure safety as well as speed and to thoughtfully orchestrate agents within larger automated workflows (UiPath).  

The Hidden Cost of Manual Processes

Last week, we spoke with an underwriter at a mid-sized specialty insurance firm. When we asked about his biggest frustration, he didn't hesitate: "I spend half my day searching for information instead of making decisions."

The Maritime Cybersecurity Crisis: Why Your Traditional Marine Coverage Isn't Enough

The U.S. Coast Guard's expanded cyber authority signals a fundamental shift in maritime risk management. For the first time, cybersecurity isn't just an IT concern—it's a regulatory imperative for maritime operators. Yet most marine insurance policies remain silent on cyber risks, creating a dangerous coverage gap.

How FNOL automation cuts cycle times, lifts CX, and reduces cost.

Claims leaders feel the pain of fragmented First Notice of Loss (FNOL): long phone calls, duplicate data entry, unclear status updates, and frustrated policyholders. Automating FNOL attacks the delay at its source by standardizing intake, validating coverage in real time, and routing the right claim to the right handler at the first touch. The outcome is measurable—fewer handoffs, lower leakage, and faster cycle times that directly influence retention.

The Unique Challenges of Specialty Insurance

The specialty insurance sector encompasses a wide range of high-stakes markets, including Marine, Cyber, Renewable Energy, and Directors & Officers (D&O) insurance. Each of these sectors presents unique challenges due to their complexity and the intricate nature of the risks involved. Traditional methods of underwriting and claims processing often fall short in addressing these complexities, leading to inefficiencies and inaccuracies. Additionally, the ever-evolving landscape of threats, such as cyber attacks and regulatory changes, further complicates risk assessment and management.